Fail to Publish LMS: Error in the last quarter slide!

Hello,

I'm having a serious problem in mine latest publications. These kind of problem wasn't frequent, but it is now.

Here is the situation:

When I publish my project something happens: An error in the last quarter slide!

Everytime! On several projects! Why this is happening now?

I contacted  the Articulate's support several times and I always receive the same possible solutions.

The solutions are:

- Do not use shared folders or drives

- Do not use very large names in the folder way

- Repair the Articulate

- Repair the Microsoft Office

- Activate the Microsoft .NET Framework 3.5.1

- And many others solutions that didn't work.

I don't know what else to do.

This error is delaying my entire work (production). It's pure prejudice!

I need your help Heroes!!!!!

Thank you in advance.

Regards

Otavio Falcão

10 Replies
Justin Wilcox

Hi Octavio and welcome to Heroes! Can you please provide some more detail about what the error is? Can you add a screenshot so we can see what's happening? Can you please create a screencast showing me the issue that you are experiencing?

Launch our web-based screen recorder here:
http://www.articulate.com/support/contact/addscreencast.php

Copy and paste the URL into this forum thread so I can see what's happening.

Otavio Falcao

Hi Justin!


Thanks for your help.

Check the screencast: http://www.articulate.com/support/contact/screencast.php?screencastid=07978f9ab101435cb90a3c7e9eab50bf

I try to publish on CD too and the error continues.

I'm impatient, because none of the solutions they gave me is working. I really don't want to regret about buying the Articulate...

Thank you in advance.

Best Regards!


Otavio Falcão

Justin Wilcox

Thanks for sharing the screencast! Here's what I would do.

First, follow the steps outlined here:

http://www.articulate.com/support/presenter09/kb/?p=497

If they don't resolve your issue, can you please send us your project files by following the steps outlined here:

http://upload.articulate.com

If you can let me know that case number that is created, I will make sure that you are take care of.

Otavio Falcao

Hi Justin!

I've tried using this process. I had created a image to replace the objects that were on the problematic slide.

But the error continues.

I uploded my project follow the link: http://upload.articulate.com/2010/AutoCoaching-20110616-0907.rar

My number case: #00227968.

What can be?

Please help me.

Thanks!