Fail to Publish LMS: Error in the last quarter slide!

Hi Octavio and welcome to Heroes! Can you please provide some more detail about what the error is? Can you add a screenshot so we can see what's happening? Can you please create a screencast showing me the issue that you are experiencing?

Launch our web-based screen recorder here:
http://www.articulate.com/support/contact/addscreencast.php

Copy and paste the URL into this forum thread so I can see what's happening.

Hi Justin!

Thanks for your help.

Check the screencast: http://www.articulate.com/support/contact/screencast.php?screencastid=07978f9ab101435cb90a3c7e9eab50bf

I try to publish on CD too and the error continues.

I'm impatient, because none of the solutions they gave me is working. I really don't want to regret about buying the Articulate...

Thank you in advance.

Best Regards!

Otavio Falcão

Thanks for sharing the screencast! Here's what I would do.

First, follow the steps outlined here:

http://www.articulate.com/support/presenter09/kb/?p=497

If they don't resolve your issue, can you please send us your project files by following the steps outlined here:

http://upload.articulate.com

If you can let me know that case number that is created, I will make sure that you are take care of.

Hi Justin!

I've tried using this process. I had created a image to replace the objects that were on the problematic slide.

But the error continues.

I uploded my project follow the link: http://upload.articulate.com/2010/AutoCoaching-20110616-0907.rar

My number case: #00227968.

What can be?

Please help me.

Thanks!

Hey Justin!

I sent an e-mail with the file you asked.

Case: #00228174

Now you can review my case in more detail.

I hope we found a solution!

Thanks!

Justin,

Do you recieved my e-mail? I need a feedback.

Probably you do not work on weekends.

But I need resolve this issue soon!

Thanks!

Justin,

Full trace is attached.

Hi Otavio.

Can you please let us know what version of Windows you are using along with your version of Office? Also, are you able to publish for Web or CD?

Hi Justin.

Windows version: Windows 7 Ultimate

Office version: Microsoft Office Professional Plus 2007 (12.0.6557.5001) SP2 MSO (12.0.6554.5001)

And the error happens when I publish on Web, LMS and CD.

Hi Otavio. Does the presentation stop publishing on the same exact slide? What you could do is save the objects on the slide as pictures and reinsert those and see if that will allow you to publish.