Failed to install characterbundle. Apr 13, 2014 By Leon Lee I was successfully install studio-13 and replay, while install characterbundle after that, below error prompt out. Would you please advise the cause? Thanks. Error Code: -5001 : 0x80070002 Error Information: >SetupNew\setup.cpp (142) PAPP: PVENDOR: PGUID: $ @Windows 7 / Server 2008 R2 Service Pack 1 (7601) IE Version: 9.0.8112.16421
Leon Lee Author 10 years ago04/14/14 at 7:33 pm (UTC) My windows version is Win 8.1 with IE 11. Any one can advise the root? Thanks.
Leslie McKerchie Staff 10 years ago04/15/14 at 9:09 am (UTC) Hi Leon and welcome to E-Learning Heroes! This is typically just reflective of an install error on Windows, not Articulate related. Have you tried the install again?
2 Replies
My windows version is Win 8.1 with IE 11. Any one can advise the root? Thanks.
Hi Leon and welcome to E-Learning Heroes!
This is typically just reflective of an install error on Windows, not Articulate related.
Have you tried the install again?
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