File not downloading
May 01, 2012
Hi we are creating a course on Microsoft Excel.... in one of the topics the student is required to download a Web Query file, which has the extension ".iqy". As usual, I have created a link to this file in my presenter slide and also added it as an attachment. However, when I publish the course, the file doesn't open and I get the following error:
404 - File or directory not found.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.
I have verified that the file exists on the server and the path seems to be correct. I can open all other files except these. Why is this happening? Is there a workaround for this issue?
Any help will be much appreciated. I need to fix this urgently as the course goes live in a couple of days!
Thanks
Sid.
1 Reply
Hi Sid!
There is a known issue with hyperlinks to Excel not working in Internet Explorer. You can learn more by scrolling to the bottom of this link. If you're experiencing the issue outside of IE, please feel free to submit a case to our support staff, and they'll help get it sorted out. Thanks!
This discussion is closed. You can start a new discussion or contact Articulate Support.