Finally my video! Also question about loading time

Aug 16, 2011

Hi everyone!  I can FINALLY reveal my video to everyone so those who have helped me can see what it is I've been working on.  Please watch in Internet Explorer since my preloader doesn't seem to work well with Firefox.  Here is the link (first video):

I made all but the first three slides and the quiz in Flash.  Then, I exported the Flash files into .mov files and converted those over to MP4s.  I know, huge videos.  But I can't do a lot of that stuff in PowerPoint b/c PowerPoint does not offer layers, and everything would just get too confusing.

However, the length of my videos is part of the problem.  Two people I worked with went home to test the video.  They have slightly slower internet connections.  Well, they said the video stopped and started for them several times.  Any suggestions on how to fix this?  I don't know if there is any way now, but I'd sure like some feedback and suggestions, please, if you have them.

5 Replies
Brian Batt

Hi Tammy,

Depending upon the program that you used to convert the MP4 files, they may have to be be buffered in order to play.  Even then, the MP4 file may not be able to gauge exactly how long it'll take the end-user to download the complete file.  So, if your video is 5 minutes long, the MP4 file might think that it will take 15 seconds to buffer enough of the file.  If the MP4 file is wrong, it will stutter and pause to download even more of the file.

A common place that you see this happening is on Youtube with the 1080p files.  It'll start to play and then stop often as it's being played.

Tammy Smith

I didn't know that at all!  Thanks Brian.  I used Adobe Encoder to convert the MP4 files.  Do you have a better recommendation?  I don't know what ones out there can convert without needing to be buffered in order to play or not.  I just used to think that was common for all MP4s.  I didn't even know there was an option not to have that.

If there was a program I could use that didn't require buffing in order to play for my MP4s, do you think that would speed up playing time for my video?

Peter Anderson

Videos in Articulate Studio ‘09 content will progressively download, so that users will not have to wait for the entire video to be downloaded to their computer before playback begins.

In some cases, however, an MP4 file may not be properly formatted to allow progressive downloading, which means users would have to wait for the video to be fully downloaded before it begins to play.  If you have an MP4 file that is exhibiting this behavior in your published content, you may be able to correct it.  Here's how.

This discussion is closed. You can start a new discussion or contact Articulate Support.