First animation not working and symbols showing up in slide notes

I am having a couple of issues.

#1.  My animations are not working correctly when I try to sync.  When I click Start Sync, my very first animation comes in automatically (without me clicking).  It is also adding an animation.  I have a total of 4 animations on the slide (3 Fade in and 1 Fade out).  However, in my sync it shows 5 animations.  If I initiate the last animation, everything disappears on my screen.

I read a few posts about "on click" animations not working.  Why would this change?  I've been an Articulate user for several years and have never encountered this before.  It does this on EVERY slide.  Ugh!

#2.  There are strange asian caligraphy-looking characters (see attached image) showing up in the notes section of some of my slides.  They only show up in the sync animations view.  They do not show up in the outline or normal view.  I have a 14 slide PPT.  The characters are only showing up on slides 10-14.  I have never seen this before and can't find anything in the forum about others experiencing this.  I did find one post about some symbols showing up in a published version.  I double checked my settings and the recommended fix does not apply.

Thus far, I have reinstalled office (2007) and am up to date on my Articulate updates.  Any help would be greatly appreciated.

3 Replies
Brian Batt

Hi Todd,

Regarding your first issue, if you attempt to record narration, sync animations, or add annotations in Presenter '09 and find that it skips through a slide, you are likely encountering an issue with the theme or slide master in PowerPoint.  You can workaround this issue by temporarily changing the theme for the affected slide(s) in the following manner:

1) Select the affected slide(s). 

2) Go to the Design tab. 

3) Click the drop-down arrow for Themes, and select "Save Current Theme". 

4) Assign a recognizable name to your custom theme. 

5) Then click the drop-down arrow for Themes again. 

6) Right-click a Built-In theme, and select "Apply to Selected Slides".

7) Record narration. sync animations, or add annotations to the affected slide(s). 

8) Then go back to the Design tab, and click the drop-down arrow for Themes. 

9) Right-click your custom theme, and select "Apply to Selected Slides" to revert back to your original theme.

Regarding the second issue, have you tried cutting & pasting the notes into Notepad & then pasting it back into PowerPoint?  That should resolve the issue by removing any extra formatting that is attached to the text.