Flash import - seek bar resets the animation

I was testing my Flash animation in preview mode, and full publish and noticed whenever I used the seekbar in the slide to advance say half way through the Flash animation restarted instead of continuing at the point at the seekbar.  Is there any resolution to this?  In reality I'd like to jump to the point within the Flash animation.

Thanks Mark

7 Replies
Christie Pollick

Hi, Mark -- Thanks so much for reaching out and sorry to hear of your troubles! Just to confirm, may I ask if you are also finding the same behavior when you test your course in the intended environment or where it will ultimately be accessed? If so, perhaps we'd need to do some testing for you on our end. If you'd like to share for private review, please use these steps to create an Articulate package and here is the form you would need to send that over. 

Mark Jermyn

Thanks for the response Christie - just to clarify, intended enviroment = LMS?  Right now I've only tried it from the preview and locally published files.  I've also followed the guidance document and rebuilt it in 30 FPS and all other aspects conform to the guidance and it still doesn't seek.  What happens is if I play the slide and then click midway it just resets and starts from frame 0, the seekbar is midway through however, but replaying not playing from frame 500 or whatever.

Christie Pollick

Hi, Mark -- Apologies if I was unclear, but we typically recommend that you test your course where learners will be using it to see if you find the same behavior that you are experiencing while testing locally.

I'm not sure if you had a chance to check out the first link I shared above, but it explains that "If you view published Articulate Presenter content on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features to fail. To test your content and share it with others, you'll need to upload it to the environment for which it was published."

And it would be helpful if we could check out the file itself to see if anything may be adjusted to stop the behavior you are finding. If you can share your Articulate package via this form, we can dig a bit further! 

Mark Jermyn

Hi Christie,
I packaged just the one slide into a powerpoint and published and sent to you.  I gave you a bunch of details in the send summary about the content and publish settings etc.  I've tried this with various content items and get the same issue with the seekbar with all flash content.

Failing that I think the simple solution would be to turn off the seekbar from the slides causing this issue.