8 Replies
Brian Batt

Hi Abak & welcome to Heroes,

Please try the solution below to resolve the issue:

*******Please do the following in Internet Explorer. 

Uninstall your current version of the Flash Player. Follow the steps here: 

http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157 

Download the latest version of Flash: 

http://www.adobe.com/go/getflash

Peter Hers

But 10.3.183.5 is the latest version (As at this instant....)

OK:  Looks like the download on the Adobe site at that address is currently faulty.  It only provides a file of 733 kB, whereas the Adobe web page says that the file is 2.98 MB.  This agrees with my distribution download of 2.98 MB.

Update: I tried to tell Adobe about it, but this appears to be all-but-impossible!

Justin Wilcox

You need to install Flash Player for Internet Explorer, not Firefox. Presenter uses the Flash Player that is installed for Internet Explorer.

Brian Batt said:

Hi Abak & welcome to Heroes,

Please try the solution below to resolve the issue:

*******Please do the following in Internet Explorer. 

Uninstall your current version of the Flash Player. Follow the steps here: 

http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157 

Download the latest version of Flash: 

http://www.adobe.com/go/getflash

So Please try the solution noted here by opening Internet Explorer and following the exact steps in Internet Explorer, not Firefox.