14 Replies
Dave Newgass

Brian Allen said:

Morning TC,

Good news is that Flash Player detection is included already - check out the flashcommand.js file in  your published output (player folder).


Hello Brian,

So if a user launches a course and does not have flash installed, it will prompt him to install Flash?  Will it do similar if the Flash version is too old?

Cheers,

Dave

Brian Batt

Hi Zoran,

Your inserted SWF file will be located in the data > swf folder of your published output.  You can replace the old file with the new one there.  Just make sure that you use the same exact name as the software tends to append characters to the end of the file name.  

After making the change, clear your browser cache and history so that you see the latest version of your file.

Zoran Jancic

OK, now I found one presentation without any SWF animation inserted but it still says that the Flash player version is too old. I tested it on Internet Explorer 7 and Flash player 9, Windows XP Pro to reproduce a problem. Presentation is published in Presenter '09 using .ppt on Windows 7, Powerpoint 2010, 32 bit OS. 7 slides total, no additional SWFs, no video. There's one Quizmaker '09 on slide 6. Quizmaker has one question without any additional SWF's, video etc..., text only. How to solve this Flash plyer detection problem? We've been using Articulate for years and never experienced problems with Flash player version detection except well known problem with FP 10 when publishing from old versions of Articulate tools. We upgraded our tools to '09 version recently so we were convinced that flash player version detection will not be a problem for future presentations as claimed on  http://www.articulate.com/support/kb/002567.php.

Gabe wrote here http://www.articulate.com/forums/articulate-updater-flash-player-10/8907-here-s-why-our-flash-player-version-checking-now-future-proof.html  that all Flash player detection code in Presenter '09 is moved to player.html. Where exactly? I couldn't find it in presentation published with Presenter '09.

It's very unpleasant issue. My customers are yelling, with a good reason, because a lot of their users have Flash player 9 and can't start any lesson.

Zoran Jancic

Brian Batt said:

Hi Zoran,

Your inserted SWF file will be located in the data > swf folder of your published output.  You can replace the old file with the new one there.  Just make sure that you use the same exact name as the software tends to append characters to the end of the file name.  

After making the change, clear your browser cache and history so that you see the latest version of your file.


I know I can replace the swf files but will it resolve the problem with flash player detection? I believe not because I have the same problem in presentation without any SWF's added.

Zoran Jancic

Bob S said:

Zoran,

Just a wild stab here...  but maybe you've customized something in the player skin and/or included a flash button or some such in your presentation?  Depending on how that was coded, it might explain why it's looking for 10.

Hope this helps,

Bob


No. I just modified colors using Articulate Presenter and Quizmaker but I did nothing that would include swf's for FP 10.