Flash Video doesn't go full screen once pubished on LMS
Jan 11, 2012
I have been working on this problem on and off for over a month now and finished the last module in a course today and decided to sit down and figure it out - I spent a few hours on it, luckily paid hours because it is a work problem.
What is happening is that when I publish a module made in Articulate on an LMS the first time you open up a flash video (any flash video in any of the modules) it doesn't open up to full size - probably about 3/4 size starting from the top left corner. The video isn't truncated or anything it's just smaller than it should be.
Then if I let it play out or close it down (I use tabs/hyperlinks that point to other points in the presentation a lot) and then open up the same flash video or any other flash video in the module it opens up to the correct size. If I close down the whole module and open it or any other module from the LMS it repeats the fault the first time flash video is played.
This occurs regardless of the settings in 'Player Template' - I have tried browsers current size, optimal size, full screen; I've tried launching presentation in a new window, displaying controls or not and all combinations of those options.
I've gone back to the source of the flash video and re-sized it, trying it's original size (860xsomething), also the best size for Presenter with no side bar which is 813xsomething and the best size for Presenter with a side bar 720x540 (from memory). I've re-sized when inserting into PowerPoint too <-- In the end I must say resizing flash video downwards doesn't seem to effect the quality so if you insert it at whatever size it is and just re-size it to fit onto the slide it will be fine.
I've change the quality of the flash video in and out of the source and Presenter.
I've published it as SCORM 2004 and as SCORM 1.2
I've tried it on 2 different LMS - but the kicker is that when I publish to LMS in Articulate and 'View Output' the problem doesn't occur (Publish to CD is fine too), it is only after it has been placed onto the LMS and it is only the first time a flash video is played in the module that it opens too small, all subsequent flash videos open full size.
I was thinking internet explorer problem but I have tried it on IE7 and IE9 - and no my work said no to getting firefox, something about security issues.
I had decided to get around this by having flash videos open in a new window - which does alleviate the problem of trying to fit software simulations on a PowerPoint size slide and I may keep doing that but it is all the other places that you would put flash that would be a problem (I often video capture powerpoint transitions so I can insert them as a swf and get around the annoying fact that Articulate hasn't got transitions).
Anyway I'm sorry for writing a thesis but I have run out of ideas, aside from making people only watch training modules from a great distance so they don't notice the change in size.
All help would be appreciated.