I have a wmv video that I converted to a swf file that is about 63 Mg. When I insert it, the sound is fine but all I see is a black box on the screen. This occurs in both preview as well as published as a CD.
This cleared up the problem. Another issue has arisen though. The Articulate file appears to be hanging onto the earlier videos I tried. The file size has ballooned from 3200 kb to 613,000 kb. I deleted the earlier videos by clicking on them on the slide and hitting the delete key. I have also tried a "save as" with no luck.
Glad to hear you cleared up the first issue. I'd recommend submitting a case to our support team regarding the unusually large file size. They'll be happy to help out with that.
4 Replies
Hey Gary!
Have you had a chance to review our best practices for using Flash movies in your presentation? If your video complies with those guidelines and the issue persists, please feel free to submit a case to our support team. They'll be happy to help you get this sorted out. Thanks!
This cleared up the problem. Another issue has arisen though. The Articulate file appears to be hanging onto the earlier videos I tried. The file size has ballooned from 3200 kb to 613,000 kb. I deleted the earlier videos by clicking on them on the slide and hitting the delete key. I have also tried a "save as" with no luck.
Help!
Gary
Hi Gary,
Glad to hear you cleared up the first issue. I'd recommend submitting a case to our support team regarding the unusually large file size. They'll be happy to help out with that.
Got it!
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