Glad that Michael was able to pop in and assist you and that you are back to working order. I wanted to pop in, share the information that we have for anyone else that may run across this thread, and I will add this thread for update when applicable as well.
This is an issue that has popped up due to a recent release of Flash player and our Support engineers are hard at work on this issue. We've got some updated documentation here and a workaround.
It seems to be an issue within the Adobe Flash update that is affecting more than just Articulate software per the bug report on Adobe's site. The current solution is to rollback the Flash player update.
Once we have additional information to share in regards to hearing back from Adobe or fixes within Articulate we'll be sure to update folks here and for any open cases associated with this issue.
Good news! Adobe and Microsoft have fixed the Flash Player bug that broke many applications just before the new year, including Adobe Captivate, Articulate Storyline, and Articulate Studio.
7 Replies
See here for info which also applies to Articulate Studio.
Thank You Michael,
Its working now.
Hi Motilal!
Glad that Michael was able to pop in and assist you and that you are back to working order. I wanted to pop in, share the information that we have for anyone else that may run across this thread, and I will add this thread for update when applicable as well.
This is an issue that has popped up due to a recent release of Flash player and our Support engineers are hard at work on this issue. We've got some updated documentation here and a workaround.
It seems to be an issue within the Adobe Flash update that is affecting more than just Articulate software per the bug report on Adobe's site. The current solution is to rollback the Flash player update.
Once we have additional information to share in regards to hearing back from Adobe or fixes within Articulate we'll be sure to update folks here and for any open cases associated with this issue.
You just need to uninstall an update.
https://www.articulate.com/support/storyline-2/preview-isnt-working-in-articulate-software-with-flash-player-2000267-installed
Best
Kind regards
Dr. Nadia Siddiqui
nadias@ts4training.com
www.ts4training.com
07933664994
Thanks for popping in to share Nadia.
I wanted to let you know that responding to the forums via e-mail attaches your signature, but you are welcome to pop in and edit if needed.
Hi all,
Adobe and Microsoft released information that Windows 7, Vista and Windows 10 have been updated.
Follow the directions in the link above for your version of Windows to check for and install the latest updates.
We're waiting for additional information in regards to Windows 8.
Good news! Adobe and Microsoft have fixed the Flash Player bug that broke many applications just before the new year, including Adobe Captivate, Articulate Storyline, and Articulate Studio.
Here's how to install the latest Adobe/Microsoft update so you can preview your e-learning projects, edit videos, and launch CD-published courses again.
This discussion is closed. You can start a new discussion or contact Articulate Support.