gif animations don't animate once Articulated

Hi LC,

Can you please share your story file? The gifs that are inserted in a story file and then published and viewed in the browser work fine. Must be a presenter issue.

Hi Sheena,

Hmm I did state that it's a presenter issue. So I'm not sure what you're asking.

I'm just wondering how i can get gifs to work in my Presenter shows?

Gr

LC

Hi LC,

This link might help you.

https://community.articulate.com/discussions/articulate-presenter/animated-gifs-not-working

Hi Sheena, i appreciate your quick responses!

I checked out the discussion you linked me to.

It seems to make sense. But viewing via the slide properties does not show timelines, like in storyline or in the Engage interactions.

So I guess now the next question is: how do i change timelines in a powerpoint presentation when using presenter?

(I attached a ppsx and a link to the presenter rendering).

worm gear only

Gr

LC

Hi L. Cree!

What version of Studio are you using? Animated GIFs are not supported in Studio '09, but are in '13.

Alyssa,

Appreciate your response, I recently installed studio pro 13 a couple months ago.

If gifs are supported in studio 13, do you have any tips how to render them so they work in presenter?

Thx

Leslie

Hey there, Leslie.  I read a tip about inserting GIFs in Presenter by dragging and dropping them directly onto the stage, from the desktop, for example.  It has worked for me to preserve the animation of a GIF.  See if that helps at all.

Crystal,

Just tried that too, and sigh, no difference.

But i'm not sure what you mean by the stage. It's just a powerpoint slide I'm trying to work with.

It just won't publish a gif as an animation only as a still pic.

Gr

Leslie

Sorry-  by stage, I meant directly onto the slide area in PowerPoint.  

That's frustrating.  Would you want to connect with our support team, in that case?  If you are able to share your file with them (at least the GIF, anyway), they can dig a bit more deeply and do some testing to see if we can figure out what's preventing that animation from playing.

Hang in there, Leslie!

Crystal,

No problem, here's the simple PPSX and the gif file.

But it's not just the one gif, it's every one i try.

Gr

LC

Hey there.  I was able to successfully insert your GIF into my file.  And the .PPSX, while not editable, played the GIF animation for me.  :/  

My example:

http://chorn.articulatetest.com/lesliegif%20-%20Presenter%20output/presentation.html

I would say get into a support case and our engineers can take a better look at why GIFs aren't working properly with your setup.  I'm sorry I can't reproduce on my end!

Woww that's pretty cool Crystal.

Yeah I only can get the animation to work once saved as a PPSX as you saw, but publishing it in Articulate just does not allow movement.

I even tried with a completely blank slide and published it with the gif as the only file on it, and nope no luck.

While waiting for answer to the support case maybe you could just give me some background on what you did, since you're the only hope i have on the subject. I can't find anything else about this type of glitch.

Like which version of powerpoint you use and what are the settings of the presenter player, etc. when you publish it.

Thanks,

Leslie

Hello again Leslie!  Sure- I'm working in PowerPoint 2013 on Windows 10 using Parallels virtual machine software (since I'm on a MacBook).  I was able to both insert your GIF both by using the Insert > Picture tab in PowerPoint, and by dragging the file from file explorer onto the slide.

I'm attaching a video of the dragging method...it was something that I picked up in the forums that I didn't know was possible!  Certain animated GIFs, and I don't know the technical explanation behind it, render better when dropped onto the slide rather than inserting them as a file.  

I left the Player properties as defaulted, and I published for Web including HTML5 with all the default settings intact.

And just to confirm, I see your case (917760), and we'll follow along for updates!

Crystal,

Well I can't complain about articulate's support so far anyway!

Yeah, looked at your video it's really child's play, but it just won't work on my system.

No matter what I do or how I insert it :-/

Using powerpoint 2013 and presenter '13.

Maybe I should just get a Mac?

I just checked for the fun of it if inserting a gif into an Engage interaction would work and voila! it does.

But that's not a solution because I don't intend to make the whole presentation out of an engage interaction.

That's good info, Leslie!  I'd let them know that in your case-- maybe there is a graphics issue with PowerPoint specifically that is blocking the way on the GIF.  

Crystal,

Omg, I just tried the suggestion for the product support, it sounded too simple, but it works!

I've been working through the server at work, but then I tried the same by working off my C drive and whatbdo you think? It works, almost like a whole new world has opened up.

Now I have to make quick changes to my published e-learning before it gets used next...

Thanks for all you guys' help!

HAPPY DANCE!  :D    

Glad to be a part of it, Leslie!  Working on the C: drive eliminates a lot of funky behavior you can encounter from saving on a shared or network drive.  Thanks for letting us know that worked!

Wow I had this problem as well, very frustrating.  Moved the file to my C drive and it works perfectly!