Gradients won't show...

Aug 15, 2011

Hey!

Got a little problem with gradient fills in PPT2007...for some reason, gradients disapear once the articulate file is published, and this :

 

becomes this :

 

I thought gradients were supposed to be supported by Presenter, am i right?

If so, any idea why I'm not able to use them?

Merci beaucoup!

Bonne journée!!

-mathieu-

3 Replies
Brian Batt

Hi Mathieu & welcome to Heroes,

If you are experiencing unexpected issues with your animations, annotations, the audio editor, or others, the issues may be related to your Regional Language Settings in a non-English Windows environment. Alternatively, if you do have an English installation of Windows, your Regional Language Settings could still be incorrect in rare instances. 

For more information on how to correct your Regional Language Settings, please see the KB article in the link below: 

http://www.articulate.com/support/presenter09/kb/?p=1321

If you continue to have issues, I would suggest you submit a case by following the steps below.

Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 

Send to Articulate Presenter Package – Articulate Presenter ’09 Help

Upload the resulting zip file from your computer to our server using this upload form: 

Articulate Support - Upload Your Files for Review 

Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.

Learning, Communications & Change Management

thanks to both of you...regional settings are not the issue...i already had problems with the grow/shrink animation in the past , which were fixed by changing the regional settings to the "English way"...so they are now ok...i even tried to change them back to what they originally were (my system's in French), without success...

I'll probably have to submit a case, but for now, i'm on a pretty tight schedule and i think i'll go with Linda's idea...it's a great way to deal with the problem which i had not thought about, and it works well!!

So thanks again!!

-mathieu-

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