6 Replies
Peter Anderson

Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:

Send to Articulate Presenter Package Articulate Presenter 09 Help

Upload the resulting zip file from your computer to our server using this upload form:

Articulate Support - Upload Your Files for Review

Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09, which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so I can follow up with you personally in the forums. And feel free to come back and leave your case number here so I can keep a close eye on it. Thanks!