When I publish my course Articulate displays my first slide with a gray background even though the graphic on the page is white. What might be causing this? How might I fix it?
Also, i created questions using triggers instead of Quizmaker but it appears that the triggers don't work. Help?
Would you mind sharing your content with us so that we can make educated recommendations for you? I would recommend creating an Articulate package of your course, and then uploading the zip file via a support case so that we can take a look. Thanks!
Regarding the slide's gray background, it sounds like you may be previewing the slide using the Preview feature within Articulate Presenter's Player Templates option instead of using the Preview button in the main Articulate ribbon.
Regarding triggers, unfortunately, Presenter does not support PowerPoint's Trigger feature.
4 Replies
Good Afternoon, Holly.
Would you mind sharing your content with us so that we can make educated recommendations for you? I would recommend creating an Articulate package of your course, and then uploading the zip file via a support case so that we can take a look. Thanks!
Holly,
Regarding the slide's gray background, it sounds like you may be previewing the slide using the Preview feature within Articulate Presenter's Player Templates option instead of using the Preview button in the main Articulate ribbon.
Regarding triggers, unfortunately, Presenter does not support PowerPoint's Trigger feature.
Hope that helps...
We put a white rectangle behind where the white was supposed to go and that worked.
Holly, you basically just saved my life.
I hope Articulate fix this bug soon.
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