Having problems inserting .flv file into PowerPoint with Presenter

I'm a fairly new Articulate user and have viewed the tutorial on inserting a .flv file into a PowerPoint presentation.  My problem is that when I'm in PowerPoint and select the Articulate tab, nothing works.  I click Flash Movie and don't get a popup with the file names. 

Even when clicking Help and Support nothing happens.  I'm using PowerPoint 2010 and Presenter 09.

Help!

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