Having problems opening Resources in SCORM Cloud

Nov 05, 2020

In my Presenter course I have a PDF in the resources. When I test the course in SCORM Cloud, I get an error message that states "looks like the file you were looking for is missing or has moved. "

Course is published as a HTML5 SCROM 2004 version 3 files.

Any troubleshooting ideas?


1 Reply
Katie Riggio

Greetings, Mike!

Thanks for letting us know what's going on. I've got a few questions and troubleshooting ideas for you:

  • Is the PDF from your local machine?
  • Let's remove and reattach the PDF and then republish the course. Does that help?
  • If the error remains, could you share the project and PDF file with us? You can use this private case link. We'll take a look and let you know our findings!

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