Have built six modules in Articulate 13 and suddenly am unable to access any of my Quizzes. Nor can I preview any slides. I have downloaded the recent updates, shut down and restarted, but my presentation seems to be broken. I published the file last week and it worked beautifully. Went back into the presentation to make a small edit and cannot open any of the quizzes. I'm a little freaked out because it will take days to recreate the file and I've got 5 more modules that are awaiting audio. Is articulate 13 experiencing some type of major problems or is it user error? I'm not a new user of Articulate, but am new to version 13.
Hi Sandra! As you can see above, the repair seems to help many. If you are experiencing the same issues, I would advise the same for you. If anything happens during 'download' or 'installation', things can be incomplete.
5 Replies
Hi Donna!
If you have downloaded some recent updates, perhaps something happened during the installation that is causing you issue.
Please be sure that you are working locally and not from a network drive and conduct a repair of your software.
Leslie,
I did as you suggested and it seems to be working now.
Many thanks,
Donna
Sounds great Donna! Thanks for the update :)
For awareness - when you reply via e-mail your signature is posted in the forums. You can pop in and edit that information if you'd like :)
Seems installation of version 4 is causing some of use to experience the same thing ie cannot open engage, quizzes etc. Why do we need to reinstall?
Hi Sandra! As you can see above, the repair seems to help many. If you are experiencing the same issues, I would advise the same for you. If anything happens during 'download' or 'installation', things can be incomplete.
Be sure that you are working locally as well.
This discussion is closed. You can start a new discussion or contact Articulate Support.