HELP! Articulate annotations tool stopped working
Hello to everyone, today, while finalizing a course, Articulate annotations tool left me... I'm stuck!!
I thought it could be a problem with the .ppta, may be something went wrong during the saving process...
No. no problem at all with .ppta files (fortunately!!!) Microsoft Powerpoint, when launching "Sync annotations" or "Add annotations"... hangs on the "Loading slide properties..." Status....
It happens also with new presentations.
I reinstalled Articulate Studio 5 times (always choosing the "REINSTALL" option to repair my installations....uninstalled Microsoft C++ redistributable 2005 runtime...and let Articulate Setup reinstall it.
What can I do????
furthermore, I lost all my Articulate customizations, playlists, logos, custom templates...
WHAT IS WORST IT IS THAT ARTICULATE.COM IS NOT WORKING, SO THERE IS NO KB I CAN READ, NEITHER I CAN UNINSTALL COMPLETELY AND REINSTALL STUDIO.
WHAT HAPPENED TO articulate.com domain????
What can I do to solve my problem???
(p.s. Storyline working ok)