Help! Captivate 5.5
Jul 22, 2011
By
Penny Lee
At this point my brain is sore from trying to figure this one out.....so any help will be a HUGE relief....
I have used Captivate 5.5 to publish some scenarios and I've added it into the main Presenter file as a web object....
On preview I can see everything and it works like a dream.....but when I publish, it doesn't display anything.....just a blank screen....
I've tried re-creating the PowerPoint file from scratch, that doesn't work....so I'm not sure what's going on here....
I am befuddled....
:-(
4 Replies
Hi Penny
make sure you are testing where you want the presentation to sit. e.g. i=internet, intranet
Flash cannot access to domains at the same time e.g. internet and local machine, this is a security issue
Phil
I'm not sure I understand your meaning....
I haven't done anything differently from what I normally do....it plays all other flash files.....just not the ones produced in Captivate 5.5....
Also.....Presenter seems to duplicating images from my master slides on the published file.......
.....hyperlinks not working in preview or published file - just refuses to advance.....yet they work in normal PowerPoint show....
Hi Penny. I would suggest you send us your project files so we can take a closer look. Instructions on how to do that can be found here:
http://upload.articulate.com
Was there a resolution? I am having the same issue. I inserted my Captivate demo as a web object into Articulate and it works perfectly when I preview on my local machine. After I publish it in presenter, it displays a blank screen on my local machine. I opened it on a different machine and still see a blank screen. Any ideas?
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