Help Java Script Error in course LMS folder with IE 8 and 9

Aug 16, 2011

Normal 0 false false false oNotPromoteQF /> EN-US X-NONE X-NONE MicrosoftInternetExplorer4

Here is the Webpage error details. Course launches fine in the LMS with Firefox. This error in IE is true with all courses in this LMS. Can someone help? Thanks

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C)
Timestamp: Tue, 16 Aug 2011 20:43:27 UTC

Message: '1' is null or not an object
Line: 438
Char: 3
Code: 0
URI: http://arcalearn.thinkingcap.com/Student/Course/CourseResource.ashx/1a1033ed-ae0c-48a3-8da9-ca766b3b968d/1/lms/lms.js

4 Replies

Brian Batt
Staff

over 12 years ago08/17/11 at 1:18 pm (UTC)

Hi Maureen,

It sounds like the Articulate content is having trouble grabbing the suspend data from the LMS. Do you have the resume feature enabled on your course? Does disabling it resolve the issue?