HELP - Publish isn't working!

Sep 14, 2011

I'm at the last stages of publishing my course and now when I click on the publish button all of the options are blank! There is nothing on the left except white space - all drop downs are blank and when I click Publish nothing happens!!

HELP!! ...please! and Thanks!!

8 Replies
Dana Massin

Same issue as James... no instances of AP6.exe AND I've re-started my computer numerous times over the last two weeks. No resolution.

Also, I've disabled/enabled the Articulate add-in several times and even re-installed Articulate Presenter. Nothing seems to help.

Here are some screen shots. The publish window is completely blank, and when I try to populate the fields manually, the windows display text layered on top of each other.

Peter Anderson

Hi Dana, 

Can you please perform a repair installation of Articulate Studio '09 to see if it resolves your issue? Here's how: 

***Note*** If you are prompted to locate a file during the reinstall process, you will need to perform a reinstall by following the steps below: 

1. Download Studio '09 here: 

2. Save the file to your desktop. 
3. Double click the installer and select Reinstall. 
4. Restart your computer.

Let us know if that does the trick...


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