My module was working beautifully, the three attachments I had opened exactly as required...... and then I have done some minor tweaking to some audio and an text.
I don't think I have messed about with any settings but now when I try to open an attachment I am getting the prompt about viewing attachments when the presentation is not playing from a website..........
I need to resolve this superfast as I have to present the finished item to the client on Monday.
This makes a lot of sense.......... my organisation has 'security' overlaid on pretty much everything and it has caused other problems in the past.
But - the flipping attachments WERE working.......... right I am going to wander off and bend the ear of my IT support folk - who don't support Articulate so they won't know what I am talking about but you never know, they might figure it out
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and clearly I am so befuddled I can't even think straight!
Templates suddenly not working???????????????????? um no........ its my attachments that aren't working!
Hi Peb,
Have you had a chance to run through our troubleshooters for attachments? Sounds like it's a security issue:
http://www.articulate.com/support/presenter09/kb/?p=2244
This makes a lot of sense.......... my organisation has 'security' overlaid on pretty much everything and it has caused other problems in the past.
But - the flipping attachments WERE working.......... right I am going to wander off and bend the ear of my IT support folk - who don't support Articulate so they won't know what I am talking about but you never know, they might figure it out
Thank you so much Peter
Good luck, Peb. Let us know how it works out
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