I am hoping someone out there has experienced this or knows a fix for this issue. We are using Bravo games inserted into Presenter '13 as a web object. All we have to do is point to the game folder and it loads. The issue is when published to LMS, the web object loads to the right of the player window and part of the game disappears. I have three inserted into one course, one is perfect, but the other two are off to the right of the window. I have tried everything.
Unfortunately due to the content I am unable to share the package outside the company. I saw another post from about 9 months ago where he was experiencing the same issue but was told it was something your guys were aware of. I will continue to try to figure it out on my end. It might be the template being used. I will post again when I know for sure.
Hi June! Thank you very much for sharing that thread. I was able to track down the QA Issue that was reported for this and do not have an update at this time as it is still in the hands of our QA Team.
Do you have the same scenario? Are you not displaying the menu for the slide that you are having an issue with? If so, I will add this to the details for the QA Team.
I found a solution to this issue. Apparently the web object still sees the Notes panel even though it is turned off and moves the web object over. When we turned on the notes panel, the Web Object loads full screen in the player window and works perfectly.
Would rather not show the panel but for now everything works. Hoping the QA team can do something so we can use Web Objects without having the notes panel on. :)
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Hi June!
Have you tested to see if the same behavior occurs in SCORM Cloud?
If you are able to replicate, would you be able to share your Articulate Package with our support team here?
Hi,
Unfortunately due to the content I am unable to share the package outside the company. I saw another post from about 9 months ago where he was experiencing the same issue but was told it was something your guys were aware of. I will continue to try to figure it out on my end. It might be the template being used. I will post again when I know for sure.
Thanks, June
Thanks June! Please feel free to share the link you are referring to as well and maybe that will help me track it down.
here is the link to that discussion
https://community.articulate.com/discussions/articulate-presenter/web-objects-misplaced-not-centered#reply-279367
Hi June! Thank you very much for sharing that thread. I was able to track down the QA Issue that was reported for this and do not have an update at this time as it is still in the hands of our QA Team.
Do you have the same scenario? Are you not displaying the menu for the slide that you are having an issue with? If so, I will add this to the details for the QA Team.
we are not displaying the menu or the notes for that slide.
Thanks.
So it is the same scenario. Thanks for the update June and I will share this thread with our QA Team as well.
Yes it seems to be. We have tried everything.
Thanks
June
I found a solution to this issue. Apparently the web object still sees the Notes panel even though it is turned off and moves the web object over. When we turned on the notes panel, the Web Object loads full screen in the player window and works perfectly.
Would rather not show the panel but for now everything works. Hoping the QA team can do something so we can use Web Objects without having the notes panel on. :)
June
Very good detective work June :) I appreciate your sharing!
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