I have a course which was created in Presenter '09 that still has valid content in it. The customer has asked me to remove the 2013 audio from the course so it will carry over to next year. My challenge is that since creating the course I have been upgraded to Presenter '13.
Is there any way to edit the audio in an old course ('09) without updating the course to a '13 file? Some of the interactions used in the course are not supported in the newer version.
I'm having the same problem only I did use the Articulate Presenter narration (NOT Powerpoint) to record the video. The audio can be heard in preview mode but not when I publish for LMS in Presenter 13. I checked all the points in your article on audio issues and none apply. I exported the audio files and reimported into each slide--still no audio. I do not have the time or money to re-record all the audio for the many, many articulate presentations I built in '09. If I had know about this problem--if you had ANYWHERE mentioned that this was an issue--I NEVER would have upgraded. Please help!
3 Replies
Hi Leslie and welcome to E-Learning Heroes!
Studio '13 will not be able to edit your Studio '09 files.
Do you have access to a VM or second computer? You could install and utilize Studio '09 there to assist your customer.
I'm having the same problem only I did use the Articulate Presenter narration (NOT Powerpoint) to record the video. The audio can be heard in preview mode but not when I publish for LMS in Presenter 13. I checked all the points in your article on audio issues and none apply. I exported the audio files and reimported into each slide--still no audio. I do not have the time or money to re-record all the audio for the many, many articulate presentations I built in '09. If I had know about this problem--if you had ANYWHERE mentioned that this was an issue--I NEVER would have upgraded. Please help!
Hi Jeanne!
Looks like I responded to a similar thread here.
This discussion is closed. You can start a new discussion or contact Articulate Support.