Client has decided to stay with '09 since we're using Storyline the majority of the time now. Is there a link on how to uninstall the '13 trial and re-install '09 please?
Leslie, I've re-installed '09 and am using the original source files from '09....but in Quizmaker, all the questions are there but the feedback is blank. I feel like I must be missing something obvious....ideas??
And I just realized that I can't enter feedback in the correct or incorrect box in slide view??? I click in the box but it doesn't become active. I have Feedback set to By Question. I'm totally baffled...
When I click the CORRECT or INCORRECT box, they appear to be selected, i.e. they change color. But the cursor doesn't turn to an insertion point and when I type, nothing happens.
Well, the quizzes are fixed, but now the random boxes are appearing on screen when published. Go to '13 and lose some necessary features or remain in '09 and have random boxes? Very frustrating.
In the labelled graphic interaction, the description boxes no longer have an X to close them, and it's not intuitive to click somewhere outside the box to close it. That was the main one that made us decide to stay with '09...that along with the fact that we're doing most development now in SL. There is a small change needed in this particular course, hence the need to use Articulate this time.
In the published version in '09, there are random colored boxes that appear on screen that aren't there in the source. They appear to be the 'transparent' background on some graphics. This has always been an issue. The only luck I've had is to re-boot the system and try again. One time out of 3-4 that helps.
There are now some other odd things happening, so I think I may have a damaged file. Let me go back to a backup version and see if I can get this fixed. If not, I'll get a articulate package to you!
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Hi Carrie!
Here's how to uninstall Articulate Studio '13.
Thanks, Leslie!
Leslie, I've re-installed '09 and am using the original source files from '09....but in Quizmaker, all the questions are there but the feedback is blank. I feel like I must be missing something obvious....ideas??
And I just realized that I can't enter feedback in the correct or incorrect box in slide view??? I click in the box but it doesn't become active. I have Feedback set to By Question. I'm totally baffled...
When I click the CORRECT or INCORRECT box, they appear to be selected, i.e. they change color. But the cursor doesn't turn to an insertion point and when I type, nothing happens.
Hi Carrie! Sorry to hear that you ran into some difficulty with this. Is it just one file or does it seem to be happening to any files?
Try to repair the software in case something happened during the install that can be corrected.
It was all quizzes, but this repair fixed it. Thanks so much, Leslie!
Well, the quizzes are fixed, but now the random boxes are appearing on screen when published. Go to '13 and lose some necessary features or remain in '09 and have random boxes? Very frustrating.
Hi Carrie!
Glad to hear that the repair was able to correct the issue.
What features were you missing in '13? I'm not sure about the random boxes you are referring to either?
Could you share your Articulate Package for us to take a look?
In the labelled graphic interaction, the description boxes no longer have an X to close them, and it's not intuitive to click somewhere outside the box to close it. That was the main one that made us decide to stay with '09...that along with the fact that we're doing most development now in SL. There is a small change needed in this particular course, hence the need to use Articulate this time.
In the published version in '09, there are random colored boxes that appear on screen that aren't there in the source. They appear to be the 'transparent' background on some graphics. This has always been an issue. The only luck I've had is to re-boot the system and try again. One time out of 3-4 that helps.
There are now some other odd things happening, so I think I may have a damaged file. Let me go back to a backup version and see if I can get this fixed. If not, I'll get a articulate package to you!
Thanks for your input/help, Leslie!
Yes, I remember you asking about the close boxes now Carrie.
Ok, just let me know. Thanks for the detailed description :)
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