Can someone please tell me how to attach multiple files to the same slide? It's not obvious to me from the user interface, from the Articulate tutorial on attaching files, or from anything I can find.
I did not find that page when I searched eLearning Heroes. Can you please tell me where I should be looking to find this type of documentation?
If I can vent a little...I don't consider myself an unintelligent person, but using Articulate has made me feel like an idiot. I can't seem to do a lot of things the videos and documentation say I should be able to do and very little of this stuff is obvious to me from articulate's user interface. Am I alone in this complaint or have other people said the same thing?
I VERY much appreciate the awesome support you guys provide. I just wish I didn't have to bother you guys about it and could figure this stuff out on my own. Okay, vent over.
Back to the issue. It seems like from the documentation it should be easy to add multiple files. What I've been doing is adding the first PDF. Then I don't see a button that says something like "Attach More Files," so I clicked on the file path and see the button to the right with ellipses. I click on that again and try adding another file but this just overwrites the previous file.
Also, after I add the first file and click Okay, the window shuts down and I have to open it again. I'm guessing you should not have to do this after adding each attachment, so again, I must be missing something obvious.
Ugh, I think I see what's going on. The window that opens up is the one for just the slide you're on, not for all the slides in the presentation. So you add a new file on each line. I guess a new window opens for each slide. This must be my unlucky month or my head is just somewhere else.
I can sympathize with your frustration- there's usually a pretty steep curve when learning any new product. I really hope that as you become more familiar with Articulate products, you'll begin to sense that our products are designed to be intuitive and conformed to fit your needs. And as you mentioned, we're always happy to help in any way we can, and so is our awesome community of fellow users.
In the future, a good place to start when doing your own searching and troubleshooting, is here at our product support page:
I want to emphasize again that our staff and fantastic community are happy and eager to help, and I'm confident that the more you familiarize yourself with Articulate, the more fun you'll have with it!
5 Replies
Hey Tracy!
You can have up to 50 attachments on each slide, in any combination of file and/or link. There's a thorough walkthrough and video tutorial here:
http://www.articulate.com/support/presenter09/kb/?p=1583
Or is that the one you mentioned that you were having trouble following?
Hi Peter,
I did not find that page when I searched eLearning Heroes. Can you please tell me where I should be looking to find this type of documentation?
If I can vent a little...I don't consider myself an unintelligent person, but using Articulate has made me feel like an idiot. I can't seem to do a lot of things the videos and documentation say I should be able to do and very little of this stuff is obvious to me from articulate's user interface. Am I alone in this complaint or have other people said the same thing?
I VERY much appreciate the awesome support you guys provide. I just wish I didn't have to bother you guys about it and could figure this stuff out on my own. Okay, vent over.
Back to the issue. It seems like from the documentation it should be easy to add multiple files. What I've been doing is adding the first PDF. Then I don't see a button that says something like "Attach More Files," so I clicked on the file path and see the button to the right with ellipses. I click on that again and try adding another file but this just overwrites the previous file.
Also, after I add the first file and click Okay, the window shuts down and I have to open it again. I'm guessing you should not have to do this after adding each attachment, so again, I must be missing something obvious.
???
Thanks,
Tracy
Ugh, I think I see what's going on. The window that opens up is the one for just the slide you're on, not for all the slides in the presentation. So you add a new file on each line. I guess a new window opens for each slide. This must be my unlucky month or my head is just somewhere else.
Tracy
Hi Tracy!
I can sympathize with your frustration- there's usually a pretty steep curve when learning any new product. I really hope that as you become more familiar with Articulate products, you'll begin to sense that our products are designed to be intuitive and conformed to fit your needs. And as you mentioned, we're always happy to help in any way we can, and so is our awesome community of fellow users.
In the future, a good place to start when doing your own searching and troubleshooting, is here at our product support page:
http://www.articulate.com/support/studio09.php
From there, you can navigate to tutorials: http://community.articulate.com/tutorials/
And knowledge base articles for our various products: http://www.articulate.com/support/presenter09/kb/
I want to emphasize again that our staff and fantastic community are happy and eager to help, and I'm confident that the more you familiarize yourself with Articulate, the more fun you'll have with it!
For sure, the help you guys provide is great. I'm probably just having an off month, lol.
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