How to avoid the browser incompatibility with e-Learning courses?

Hello, we seem to have a browser incompatibility issue with the e-Learning courses on a daily basis. The courses are not showing as "Complete or Incomplete" (as the settings are in courseware). The courses show as "In Progress".  We did run the updater and re-uploaded the courses with updated courseware to LMS. What will be your recommendations? May it be the LMS browser incompatibility issue instead of courseware issue?

1 Reply
Leslie McKerchie
Hi Olga!
My first recommendation would be to test this in SCORM Cloud. This would help you determine if the issue is related to your LMS. If you cannot replicate the issue in SCORM Cloud, it's probably an issue that you'd want to take to your LMS team. The articles here and here may also help clear up common LMS issues.
If you cannot replicate in SCORM Cloud, I'd recommend that you pop back in here and provide some more details about your software, publish settings, browsers, etc so that we can help you determine what may be happening or where the issue lies.