How to download a published presenter files loaded into our FTP?
Jun 25, 2013
I am new at this so please bear with me if this seems like a stupid question - I work for a government agency in Australia. I have engaged an instructional designer who lives in the USA. She has developed a a number of eLearning courses for me. She has uploaded them to our FTP and I have downloaded it and saved them as zipped files on our networked system. The problem is when I open up the zipped file the only file in there is an art. file which I cannot open even in presenter. I have attached the error messages I am getting. Is there anything else we can do? Does the Instructional designer need to save the files differently or is to do with our firewalls at my end? I have also saved it on my desktop and still get the same error messages.
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