How to embed a Captivate 6 software demo into Articulate Studio PP

Hi Ann!

Are you following the steps in this article when inserting the Captivate file? 

The very first section should cover Captivate 5 and higher. You might want to double-check the steps, just in case.

Also, make sure that the files are local when you're adding them. Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate). Avoid using special characters, accents or symbols in your file names.

Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.

When you're viewing your published content, it's a little different. You'll want to make sure you're viewing the content in the environment for which its intended. This is very important for web objects, so this may have something to do with the issue, too. To properly test your published content and share it with others, upload it to the environment for which it was published. Please review this article for details.

If the issue continues, please let me know.

Thanks!

Well, isn't that interesting, of all things, I was publishing from my Mac to a USB and importing the Captivate files on a PC direct from my USB drive.  Let me give this a whirl - I thought I was going crazy as I was able to seamlessly import other Captivate files (of course, those were all local).

Tank you so very much for this cousel - I will circle back and confirm once I am all GTG.

Take care and thanks again!

Ann

Sounds good, Ann! Hopefully everything will work out with this round