How to move Articulate Studio '09 license to a new computer Feb 01, 2016 By Kevin Lydon In my organization, a person with Articulate Studio 09 got a new computer and wants to move her Articulate license to it. Is it as easy as installing Articulate from the Articulate product webpage and entering her serial number? Thanks!
Leslie McKerchie Staff 8 years ago02/01/16 at 6:02 pm (UTC) Hi Kevin! If the user has not installed on a second computer, your idea will probably work just fine. I did want to share our documentation: To transfer your Articulate license from one computer to another, follow these steps: 1) Make sure your original computer is connected to the Internet. 2) Uninstall your Articulate software from your original computer. This releases the license activation. 3) Then install your Articulate software on your new computer and activate it with your serial number. If you have any difficulty, you can reach out to our support team here and they will be able to assist.
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Hi Kevin!
If the user has not installed on a second computer, your idea will probably work just fine.
I did want to share our documentation:
To transfer your Articulate license from one computer to another, follow these steps:
1) Make sure your original computer is connected to the Internet.
2) Uninstall your Articulate software from your original computer. This releases the license activation.
3) Then install your Articulate software on your new computer and activate it with your serial number.
If you have any difficulty, you can reach out to our support team here and they will be able to assist.
This discussion is closed. You can start a new discussion or contact Articulate Support.