Hello - I recently finished a draft of a course and noticed that the title slide text is being trimmed off (at the top) when viewed via the HTML5 presentation file, but is OK when the same published course is viewed as a presentation file. A sample showing the difference is included below:
Presentation HTML5 view:
Presentation view:
Any recommendations on how to correct the situation?
Internet Explorer 11 isn't a supported browser for HTML5, so if things are displaying differently there it may be based on how IE11 works with the HTML5 output but it's not something I can offer assistance with.
If you need to use HTML5 content, you'll want to review to the supported browsers below:
HTML5
Windows: Google Chrome (latest version)
Mac: Safari 6.0.5 or later, Google Chrome (latest version)
no problem Cary - and just an FYI replying via email includes your signature here, so you are welcome to edit the post to remove that information if you'd like.
6 Replies
Hi Cary,
Thanks for sharing those images here. Can you confirm that you're viewing the course within one of the supported browsers here after uploading to your LMS or web server? Testing it locally could cause you to encounter odd behavior.
Hi, Ashley - I am viewing the course via Internet Explorer 11.
I am testing the course on a server that we use as a staging area to test prior to posting with the customer (not looking at it locally).
Thank you!
Hi Cary,
Internet Explorer 11 isn't a supported browser for HTML5, so if things are displaying differently there it may be based on how IE11 works with the HTML5 output but it's not something I can offer assistance with.
If you need to use HTML5 content, you'll want to review to the supported browsers below:
Thank you! I appreciate the information.
Best regards,
Cary
no problem Cary - and just an FYI replying via email includes your signature here, so you are welcome to edit the post to remove that information if you'd like.
Thanks again for your support!
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