I've created a slide listing four scenarios. Each scenario is a separate Engage interaction. My problem is that two of the four hyperlinked scenarios do not work correctly when published. Clicking on the hyperlink displays the corect slide without the interaction scenario. The other two hyperlinked scenarios display correctly. I've tried a few different options but I still can't get it to work.
Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.
1 Reply
Hi Anna & welcome to Heroes,
I apologize for the issues that you're having. I would suggest you submit a case by following the steps below.
Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:
Send to Articulate Presenter Package – Articulate Presenter ’09 Help
Upload the resulting zip file from your computer to our server using this upload form:
Articulate Support - Upload Your Files for Review
Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.
This discussion is closed. You can start a new discussion or contact Articulate Support.