Hyperlink not working on intranet site but working on LMS

Jun 29, 2012

We have our course posted on two locations - our LMS and an internal intranet site/portal.  The course was published AICC compliant. 

There are two links in the course.  One link is in a PP slide and the other is in the Attachments.

Both links work when the course is posted to our LMS and neither link works when the course is posted to our intranet site/portal.  The link acts like it is going to launch and begins to open but doesn't open.

Any suggestions on what might be causing this and how to resolve the issue?

Thank you

Jan 

1 Reply
Peter Anderson

Hi Jan,

It definitely sounds like there are some extra security measures in place on your company intranet. What are you trying to link to - a url, a document, another file? This article may help for common situations with hyperlinks not working properly, but I'd also recommend talking with your company IT team for further suggestions on bypassing whatever security they have in place. 

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