Hyperlink to a website doesn't work when publish as a Flash file

The hyperlinks to a couple of websites throughout various parts of my e-learning module (in presenter and engage) do not work when I publish my presentation to a flash file.  The links work fine when I preview the slides and if I create a .swf file, but they do not work when I create a flash file.  Any assistance would be greatly appreciated!

3 Replies
Peter Anderson

Welcome to Heroes, Cyndi

I'd start by checking out the common reasons and solutions in this article. Also, be sure to test your content in its intended environment: Web server, LMS, Articulate Online, or CD. If you are testing your content locally, publish for CD. Testing hyperlinks in Preview is not supported. You'ill need to Publish your presentation for proper testing.

Peter Anderson

Hi Cyndi

Sorry for the trouble. Would you like us to take a look at your project files to see if we can replicate the issue and help troubleshoot? Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 


Send to Articulate Presenter Package – Articulate Presenter ’09 Help


Upload the resulting zip file from your computer to our server using this upload form: 


Articulate Support - Upload Your Files for Review