Hyperlinks Behaving Erractically
Apr 11, 2012
Hi Everyone. I have just published my first full course to Articulate. Despite a couple of teething problems (mostly me getting my head around some things), it has all been pretty pain free.
I have output my course in Slide Only view. Each slide has a hyperlink or hyperlinks (transparent over various objects) that allows learners to navigate around the course.
These, generally, have been working fine. But on the odd occasion the seem to want to take learners to random pages. There seems to be no rhyme nor reason to this, e.g. sometimes it's on an Engage or Quizmaker slide, sometimes not. The slides they link to as well are also random.
This has only happened a few times (once in Internet Explorer and once in Chrome), and I'm a little nervous about unleashing the course now in case it happens when it is out in the wild.
Does anyone have any ideas what it might be? In both cases I have selected "No" to the 'pick up where you left off' option. But it's after a few slides that it seems to get in a muddle, not right away.
Many thanks.
8 Replies
Behaving almost as "erractically" as my spelling, it would appear!
I have tried republishing the course without the option to pick up where left off to see if that makes any difference.
Hi James.
If you would like to send us your project files we would be happy to take a closer look.
Thanks, Justin. Am doing just that.
Was thre a resolution to this? I'm having the same issue.
Hi Laura,
I wasn't able to find a case for the original issue in this thread, so I'm not quite sure how it was resolved. Can you give us a little more information about what's happening with hyperlinks in your presentations?
If your presentation isn't functioning properly, the first thing I would suggest would be to make sure you're not viewing the published content locally. If you view a published Presenter '09 presentation on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.
Hi Both
I didn't submit a support case in the end because the client was happy with me switching off the "resume" functionality, and I knew I'd be working with Storyline once that project was finished.
Laura - hope you get it sorted!
Hi James,
Thanks for the update! Glad to hear you were able to take another route. Hopefully we'll be able to resolve the problem for Laura, and if you encounter the same problem in the future you'll be able to refer to the solution.
I hope you have a great Friday!
Christine
My pleasure, Christine. You have a great Friday (and, indeed, weekend!) too.
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