Hyperlinks not working when viewed locally
Dec 08, 2011
I have about 10 website hyperlinks in my presentation and these hyperlinks work when the presentation is produced and viewed through a web browser. But we download the files and zip them so we can add them into the LMS system. So based on this posting, http://www.articulate.com/support/presenter09/kb/?p=2244, am I safe in assuming that:
The hyperlinks in my presentation will not work when the presentation is played locally, but once we load the files into the LMS system, they will then work?
Thank you for quick replies!
11 Replies
Hi Bethany, and welcome to Heroes!
That sounds like the most likely culprit here. And if you continue to have issues after publishing to your LMS, consult the same troubleshooter for other ideas, and of course, never hesitate to come here for assistance. Good luck!
If you want to test locally it is best to publish to cd and use the exe file to load your course, your links will work
I don't see this file after published - Launch_Presentation.exe.
I see:
index_lms.html
player.html
Plus a whole host of other files. Where is the Launch_presentation file?
Thank you,
Bethany
If you wnat to test locally you can publish to CD instead of LMS and use the exe file to overcome the security issues, your links will then work locally, hope this helps
I just found out our media people publish to LMS then just drag those files onto a CD. So I asked them to try the publish to CD option. My follow up is, what makes the hyperlinks work when running off the LMS or our internal online server? If someone loaded the LMS files onto a server, should the hyperlinks work?
Thank you,
Bethany
Its more what stopped the hyperlink working, flash has security built in that ensures it does not work across domain. e.g. if you run on the web you cannot access files on a local machine, this works the other way round when you run locally.
The hyperlinks should work when loaded onto your lms
ok making more sense now. Thank you. But does flash consider a drive on a server "local?" IE: I am not running from my desktop or C drive I am running from our companies H drive on the server. So theoretically, shouldn't that work?
(*company's)
No, you are sandboxed by flash to access either local, internet or network content, you can either change your flash security settings or use the projector created when you publish to CD to view other content
Thank you Peter! I've been scratching my head a bit on this one...until I came to the Articulate Community website that is! I had been publishing to Web as well so my links weren't working. You saved me lots of time and frustration. :-)
I'm glad that this helped you out Shonna and thanks for popping in here!
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