I just installed Articulate STudio 9 update 9 and now PP says May 24, 2013 By Roelf Woldring that is is having problems with the Articulate Ribbon Everything is now so slow - I mean 5 minutes between anything happening on the computer and the disk light flashing continuously Is there anyway that this update could have done that and how do I undo it Roelf Urgent as usual on a Friday night
Peter Anderson Staff almost 11 years ago05/24/13 at 2:11 pm (UTC) Sorry for the trouble, Roelf. Might be a good idea to restart your machine if you haven't already, but then I'd start with the articles here and here. If that doesn't seem to help, please give our support team a shout and they'll be able to help get you up and running quickly Thanks!
Roelf Woldring Author almost 11 years ago05/25/13 at 9:11 am (UTC) Hi Peter I did a number of things including cleaning the registry Don't exactly what happened but the problem seemed to go away As always the Articulate support team in wonderfully responsive Thanks
Peter Anderson Staff almost 11 years ago05/28/13 at 10:01 am (UTC) Really glad to hear it, Roelf Let us know if anything gets weird again and we'll be happy to do some digging.
3 Replies
Sorry for the trouble, Roelf.
Might be a good idea to restart your machine if you haven't already, but then I'd start with the articles here and here. If that doesn't seem to help, please give our support team a shout and they'll be able to help get you up and running quickly
Thanks!
Hi Peter
I did a number of things including cleaning the registry
Don't exactly what happened
but the problem seemed to go away
As always the Articulate support team in wonderfully responsive
Thanks
Really glad to hear it, Roelf
Let us know if anything gets weird again and we'll be happy to do some digging.
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