I lost my audio

I did some file renaming and rearranging, and I think I broke something. Unfortunately, I think whatever I did caused my presentation to lose its narration files. Is audio kept in the ppta file? Because somehow another file was created in the same folder, with my old ppta name with a '-old' attached to it. This file size is pretty big so I think everything is still in there. But is there a way to attach this file back to my pptx file? Is there anyway to get this info back without having to re-import everything? Thanks in advance.

4 Replies
Jeanette Brooks

Hi Sam, yah, your ppta file is where Presenter stores audio, as well as other Articulate-related stuff you add or customize in your presentation (like animation sync'ings, annotations, presenters, logos, player customizations, etc.). It's important that your PowerPoint file and your PPTA file always have the same name, and they always stay together in the same folder.

I think this article should put you on the right track:
Audio is missing or lost in published Presenter ’09 presentation – Articulate Presenter ’09 Knowledge Base

Basically you need to delete the new PPTA file and then rename the old PPTA file so it matches the name of your PowerPoint file. So for example:
MyPresentation.PPT needs to have a PPTA file that is called MyPresentation.PPTA.

That knowledgebase article also has some good tips for preventing the problem from happening again. Hope that helps! Let us know how things work out.

Sam Veasey

OK thanks - that was a helpful link. I was able to connect my ppt and ppta together again - woot! I am so glad I didn't have to go through and redo stuff. THANK YOU!

I also learned something else from that article. I didn't know that working from a network drive can cause issues. I'm in the process of moving my source files to my hard drive now. Thanks again!

Nita  Venter

My PPT 2010 started an AutoSave spree in the last half hour. I attempted the solutions  listed and all looked well until I went through to import some additional audio artifacts and came accross the dreaded red screen of despair (see below)

...Fortunately, or unfortunately this has happend before so I had kept a screen dump of the populated screen...Mind  you my little voice activating system inside did notify me to compile an Articulate package....

Brian Batt

Nita Venter said:

My PPT 2010 started an AutoSave spree in the last half hour. I attempted the solutions  listed and all looked well until I went through to import some additional audio artifacts and came accross the dreaded red screen of despair (see below)

...Fortunately, or unfortunately this has happend before so I had kept a screen dump of the populated screen...Mind  you my little voice activating system inside did notify me to compile an Articulate package....


Hi Nita,

When you see that screen, that means that you have multiple of the AP6.exe processes running.  The easy solution to this is to restart your machine.

I hope that helps.