I´m having problems with the audio.

I made my playlist, upload de MP3 file on the playlist. But when i preview or publish my presentation, the audio does not play the music i choose. And it´s with that specific file, cuz i upload other audio files and they play it perfectly. The audio file it´s not damage cuz it´s play well in all audio programas. What should i do to make it play the audio i want it to play ?

3 Replies
Brian Batt

Hi Luis,

If you are experiencing unexpected issues with audio you have recorded via Articulate -> Record Narration or Articulate -> Import Audio some common solutions can be found here: 

Presenter '09: 

http://www.articulate.com/support/presenter09/kb/?p=547 

Presenter 5: 

http://www.articulate.com/support/kb/000778.php