My imported narrations are not saving in the PPTA while the PPTX changes are saved with no problem. I also tried to save an Articulate Package to use on another computer but the PPTA file did not copy? Help?
Unfortunately your solution did not work; however, I was able to find a solution. I exported all audio files, then deleted all audio files in the PPT and then re-import them. It was pain and very time consuming but it actually worked! I am glad this problem is solved.
AHHHH. The problem is back. The old audio is not missing from the PPTA files but any audio updates are not saved or updated, however, text updates in the PowerPoint are saved. This problem only seems to be happen to a handful of files. I updated to Articulate 13 over the weekend and thought this problem would be solved but no, it has returned and I need to do some audio updates.
Are you working on your local drive? You should be creating, editing and publishing your content locally. Working on a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources.
You mention that it is only happening to some files. If you are unable to re-create this error in a new file, perhaps you need to re-use your slides in a new presentation.
Open a blank presentation in PowerPoint.
Save the presentation.
Click the Home tab.
Click the drop-down arrow beside New Slide and select Reuse Slides.
Click the Browse button and select Browse File.
Locate your original PowerPoint file and click the Open button.
At the bottom of the Reuse Slides panel, select the Keep source formatting check box.
Right click the first slide in the Reuse Slides panel and select Insert All Slides.
Save the new presentation and republish.
Note: Resources, such as audio and video, that you inserted via Articulate Presenter into the original presentation will need to be inserted again into the new presentation. You may need to export the narration from your original presentation. Then import it into the new presentation.
I am encountering this same issue and have lost hours of configurations, audio importing and editing only to find that the Presenter file is not created upon saving. I have employed the workarounds suggested (saving to c: drive, reusing slides in PPT) and this allows the PPT to save the edits but still does not create the Presenter file. So, I am able to publish and use the Presenter output to package up the module to our LMS but as you can see, this is a very time consuming process. Any help is appreciated!
I'm sorry to hear that the .ppta file was not created after you saved your project! Here's some information we share to understand better how that file works.
When you start your projects, I recommend creating a unique folder to save your PowerPoint project to so you can confirm the .ppta file gets created, and then make edits after that.
This will also help in ensuring the files stay together in the same folder.
If you find that the presenter file is not getting created at all, even after trying this method, connect with a support engineer, and they can take a closer look at your process and setup.
7 Replies
Hi Karen!
If your audio is missing, see this article for reasons and solutions. Please be sure that you are working locally.
Is your issue with just this one presentation or all projects?
Unfortunately your solution did not work; however, I was able to find a solution. I exported all audio files, then deleted all audio files in the PPT and then re-import them. It was pain and very time consuming but it actually worked! I am glad this problem is solved.
Thanks for sharing an update and your solution Karen.
AHHHH. The problem is back. The old audio is not missing from the PPTA files but any audio updates are not saved or updated, however, text updates in the PowerPoint are saved. This problem only seems to be happen to a handful of files. I updated to Articulate 13 over the weekend and thought this problem would be solved but no, it has returned and I need to do some audio updates.
Hi Karen!
Are you working on your local drive? You should be creating, editing and publishing your content locally. Working on a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources.
You mention that it is only happening to some files. If you are unable to re-create this error in a new file, perhaps you need to re-use your slides in a new presentation.
Note: Resources, such as audio and video, that you inserted via Articulate Presenter into the original presentation will need to be inserted again into the new presentation. You may need to export the narration from your original presentation. Then import it into the new presentation.
Hello,
I am encountering this same issue and have lost hours of configurations, audio importing and editing only to find that the Presenter file is not created upon saving. I have employed the workarounds suggested (saving to c: drive, reusing slides in PPT) and this allows the PPT to save the edits but still does not create the Presenter file. So, I am able to publish and use the Presenter output to package up the module to our LMS but as you can see, this is a very time consuming process. Any help is appreciated!
Hi Denise,
I'm sorry to hear that the .ppta file was not created after you saved your project! Here's some information we share to understand better how that file works.
When you start your projects, I recommend creating a unique folder to save your PowerPoint project to so you can confirm the .ppta file gets created, and then make edits after that.
This will also help in ensuring the files stay together in the same folder.
If you find that the presenter file is not getting created at all, even after trying this method, connect with a support engineer, and they can take a closer look at your process and setup.
This discussion is closed. You can start a new discussion or contact Articulate Support.