5 Replies
Karen Lackey

AHHHH.  The problem is back. The old audio is not missing from the PPTA files but any audio updates are not saved or updated, however, text updates in the PowerPoint are saved.  This problem only seems to be happen to a handful of files.  I updated to Articulate 13 over the weekend and thought this problem would be solved but no, it has returned and I need to do some audio updates.

Leslie McKerchie

Hi Karen!

Are you working on your local drive? You should be creating, editing and publishing your content locally. Working on a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources. 

You mention that it is only happening to some files. If you are unable to re-create this error in a new file, perhaps you need to re-use your slides in a new presentation.

  1. Open a blank presentation in PowerPoint.
  2. Save the presentation.
  3. Click the Home tab.
  4. Click the drop-down arrow beside New Slide and select Reuse Slides.
  5. Click the Browse button and select Browse File.
  6. Locate your original PowerPoint file and click the Open button.
  7. At the bottom of the Reuse Slides panel, select the Keep source formatting check box.
  8. Right click the first slide in the Reuse Slides panel and select Insert All Slides.
  9. Save the new presentation and republish.

Note:  Resources, such as audio and video, that you inserted via Articulate Presenter into the original presentation will need to be inserted again into the new presentation.  You may need to export the narration from your original presentation.  Then import it into the new presentation.