This article outlines reasons and solutions for missing audio in Presenter '09, and most of these reasons would apply to Studio '13 as well. I'd recommend giving that article a careful walkthrough, and do let us know if you problem persists!
I just sat down and redid 40 slides of audio. I saved. I published. It is not there. I go back into the pptx, and the audio is not there. This is stored locally, all of the things the tutorial states.
I am in desperate need of help here. I upgraded, and nothing is working properly, and I can't seem to roll back either.
I'm having the same problem only I did use the Articulate Presenter narration (NOT Powerpoint) to record the video. The audio can be heard in preview mode but not when I publish for LMS in Presenter 13. I checked all the points in your article on audio issues and none apply. I exported the audio files and reimported into each slide--still no audio. I do not have the time or money to re-record all the audio for the many, many articulate presentations I built in '09. If I had know about this problem--if you had ANYWHERE mentioned that this was an issue--I NEVER would have upgraded. Please help!
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Good Afternoon, Chuck.
This article outlines reasons and solutions for missing audio in Presenter '09, and most of these reasons would apply to Studio '13 as well. I'd recommend giving that article a careful walkthrough, and do let us know if you problem persists!
I just sat down and redid 40 slides of audio. I saved. I published. It is not there. I go back into the pptx, and the audio is not there. This is stored locally, all of the things the tutorial states.
I am in desperate need of help here. I upgraded, and nothing is working properly, and I can't seem to roll back either.
I'm really sorry for the trouble, Chuck.
Can you please package up your course and send it over to us for a closer look? Thanks!
I'm having the same problem only I did use the Articulate Presenter narration (NOT Powerpoint) to record the video. The audio can be heard in preview mode but not when I publish for LMS in Presenter 13. I checked all the points in your article on audio issues and none apply. I exported the audio files and reimported into each slide--still no audio. I do not have the time or money to re-record all the audio for the many, many articulate presentations I built in '09. If I had know about this problem--if you had ANYWHERE mentioned that this was an issue--I NEVER would have upgraded. Please help!
Hi Jeanne!
Looks like I responded to a similar thread here.
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