I upgraded to 13, and can't find the audio

Nov 11, 2013

My audio has disappeared from a course, and I am struggling to find it again. 

What causes audio to disappear?

5 Replies
Chuck Pollard

I just sat down and redid 40 slides of audio. I saved. I published. It is not there. I go back into the pptx, and the audio is not there. This is stored locally, all of the things the tutorial states. 

I am in desperate need of help here. I upgraded, and nothing is working properly, and I can't seem to roll back either. 

Jeanne Miller

I'm having the same problem only I did use the Articulate Presenter narration (NOT Powerpoint) to record the video. The audio can be heard in preview mode but not when I publish for LMS in Presenter 13. I checked all the points in your article on audio issues and none apply. I exported the audio files and reimported into each slide--still no audio. I do not have the time or money to re-record all the audio for the many, many articulate presentations I built in '09. If I had know about this problem--if you had ANYWHERE mentioned that this was an issue--I NEVER would have upgraded. Please help!

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