Was wondering if anyone could help with this. I have created my own custom theme colors in powerpoint and all my images follow the same color palette. However, when I preview or publish, some of my images (I believe only ones that I have used the Recolor format option) turn a different color that I have in powerpoint. Any suggestions? Should I just save the images over again and reinsert? I may have answered my own question. But why don't the images just stay the color I have them in?
Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.
7 Replies
Hi Jordyn,
I apologize for the issues that you're having. Would you mind submitting a support case to us so that we can take a closer look at the issue?
Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here:
Send to Articulate Presenter Package – Articulate Presenter ’09 Help
Upload the resulting zip file from your computer to our server using this upload form:
Articulate Support - Upload Your Files for Review
Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.
I have this same problem. I am recoloring an image and in ppt it is purple, when I publish it is a blue. Was there an resolution on this issue?
Thanks.
I just saved the images as .jpegs and inserted them. Not sure if there is another way around it!
Thanks Jordyn. That worked. In my case it was a png. but same premise worked. It only seems to be a problem with some colors, not all.
Rebecca
Love this place. Even when your issue comes up a year later you can find an answer. Thanks!
I echo Carmen a year later than that!
Awesome! Thanks for sharing Beverly
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