Images change color when Previewed or published?

Hi all,

Was wondering if anyone could help with this.  I have created my own custom theme colors in powerpoint and all my images follow the same color palette.  However, when I preview or publish, some of my images (I believe only ones that I have used the Recolor format option) turn a different color that I have in powerpoint.  Any suggestions?  Should I just save the images over again and reinsert?  I may have answered my own question.  But why don't the images just stay the color I have them in?

Thanks!

7 Replies
Brian Batt

Hi Jordyn,

I apologize for the issues that you're having.  Would you mind submitting a support case to us so that we can take a closer look at the issue?

Please create an Articulate Presenter package, then upload the zip file to our server. You can review how to do this here: 

Send to Articulate Presenter Package – Articulate Presenter ’09 Help

Upload the resulting zip file from your computer to our server using this upload form: 

Articulate Support - Upload Your Files for Review 

Please be sure to include a description of your issue, your version of PowerPoint, version of Windows and version of Presenter '09 which you can find in Help and Support -> About Articulate Presenter. Please also include the URL for this thread so we can follow up with you in the forums.