Images Disappearing After Publish

I have been creating a course for one of my clients and am a bit flummoxed by one of my slides.  Each time after I publish (Presenter 5, PPT 2007, Windows XP SP3), several images and their respective animations disappear from the slide.  I have tried recreating the slide from scratch a number of times (create new slide, bring in .png image files with transparency, and then re-animate the slide).  Each time I publish or even preview the slide, some of the images disappear.  I don't see a consistent pattern as to which images are disappearing.

Anyone experience this before?  Is it possible that one or more of my images are corrupt and causing this?

Any help would be appreciated.

Thanks!  Kraig

6 Replies
Brian Batt

Hi Kraig & welcome to Heroes,

I'd first start with repairing your installation of Office.  If that doesn't resolve your issue after restarting your machine, please publish your project files to zip on your local computer, then upload the zip file to our server. You can review a short video on how to do this here: 

http://www.articulate.com/support/cases/publish_project_files_overview.swf 

1) Go to Articulate -> Publish -> PROJECT FILES -> Publish (specify a location on your computer where you'd like the zip file to be created). 

2) UNCHECK the option to include .WAV files. 

3) Upload the resulting zip file from your computer to our server using this upload form: 

http://upload.articulate.com/ 

In the description please include the number(s) of the slides that contain your particular issue(s). Please be as detailed as possible with your description. 

We will attempt to diagnose what's happening when we receive your upload.