Images not showing

are they set to show in the Selection Pane? do they show in preview mode? possible to upload the presentation with the issue for review by the gang?

Hi Julie,

If you are experiencing unexpected behavior using Articulate Studio '09, please review the troubleshooting steps in the following article:

http://www.articulate.com/support/presenter09/kb/?p=2425

They show in preview mode. I've uploaded the presentation. If you'd like to see it published, please let me know.

Thanks!

Hi Brian,

My files are saved locally on the Desktop, and they are not on the network. So that is not the problem.

Hi Julie,

There are several troubleshooting steps in that article including checking the files on the network drive.  Can you review the article again?  Depending upon the version of Windows you have installed, you will need to uninstall / reinstall the Flash Player, check the version of the .NET Framework that you have installed, completely uninstall and reinstall Office, and more.

So I published out your presentation and all the graphics on the slides did appear in the final output file. Which ones in there are not showing up?

Hmm, that is interesting that you are able to view all the graphics. When i publish them, zero graphics are visible.

Hi Julie,

Please submit a support case so that we can take a closer look at the issue:

http://www.articulate.com/support/contact/

Will do.

Thank you.

Can anybody explain what the resolution to this was?  Per our legal department we cannot upload files, or else I would open a case (having the same issue)

Hi Tana!

First, I'd like you to take a look at this support article. Try the steps outlined for your current operating system. 

If you complete the steps in the article and you still experience this issue, please open up a support case with us. We'll be able to take a closer look at the problem for you.

Thanks!