I did everything I could. 16 bits, PCM, etc... I did rebuilt from scratch but nothing worked. The audio sounds really bad. I was just wondering if anyone could help with this. I tried with .wav as I also tried with .mp3.
We would like to take a closer look at your project files. Please go ahead and submit a Support Case. Make sure to upload your files when doing so. Please create an Articulate Package when sharing them with us.
There is no real answer for this issue. My problem have been solve when I remove a 40 minutes audio file from the project but I don't know much more more. Thank you.
4 Replies
Hi Mario,
We would like to take a closer look at your project files. Please go ahead and submit a Support Case. Make sure to upload your files when doing so. Please create an Articulate Package when sharing them with us.
Always Happy to Help,
Adrian
Hi Adrian and thank you.
Package sent!
Have a good day!
Thanks for the update Mario. I can see your support case (00411437) and that Wilbert is assisting you.
There is no real answer for this issue. My problem have been solve when I remove a 40 minutes audio file from the project but I don't know much more more. Thank you.
This discussion is closed. You can start a new discussion or contact Articulate Support.