29 Replies
Matt H.

Because the captivate file is so short, I've just decided to use screen shots and hyperlinks in PowerPoint.  The thing is, when I view the presentation in PowerPoint with the little icon at the bottom of the screen, it works just fine but when I view it in Articulate it freezes after the first hyperlink.  I've locked the slides so the user cannot advance using the navigtation controls (VCR buttons - assuming anyone knows what a VCR is these days...!), however even though the pointer changes to the hand indicating there is a link there it doesn't work.

Hmmm

Brian Batt

Matt H. said:

Because the captivate file is so short, I've just decided to use screen shots and hyperlinks in PowerPoint.  The thing is, when I view the presentation in PowerPoint with the little icon at the bottom of the screen, it works just fine but when I view it in Articulate it freezes after the first hyperlink.  I've locked the slides so the user cannot advance using the navigtation controls (VCR buttons - assuming anyone knows what a VCR is these days...!), however even though the pointer changes to the hand indicating there is a link there it doesn't work.

Hmmm


Hi Matt,

Hyperlinks you include in PowerPoint will be respected in your published output.  However, not all hyperlink options are supported in Presenter.  For more details, please see: 

http://www.articulate.com/support/presenter09/kb/?p=907 

Be sure to test your content in its intended environment: Web server, LMS, Articulate Online, or CD.  Testing hyperlinks in Preview is not supported.  You will need to Publish your presentation for proper testing.

Jenise Cook (RidgeViewMedia.com)

James Kingsley ( @onEnterFrame ) has mentioned in previous posts on the old Forums that a CP5 SWF file doesn't "play well" with Presenter, something new as a CP4 and earlier SWF file would play with no problems. I haven't tested this myself, yet.

James has said to import the CP5 sim/demo/movie as a Web Object to work around this new issue.

@matt @kate  Can you give that a try and report back to us?

Jenise Cook (RidgeViewMedia.com)

@matt

How about submitting a Support request and upload a zip file of your project? Support has helped me a great deal in the past. You can also create a Screenr vid to show them what happens on your desktop.


http://www.articulate.com/support/contact/method.php

Hyperlinks work "weird" in Presenter, and we are hoping this will be addressed in the next major Presenter and Studio update.

Open a new ticket and let us know what the resolution is by posting it on this thread. Articulate Support amazes me anytime I've had to ask for assistance. They always come through!

@jenisecook on Twitter.

Jenise Cook (RidgeViewMedia.com)

@kate

At what resolution did you publish your CP5 file? The higher the quality, the better the resolution of the imported movie file (as a Web Object in Presenter, not as a SWF file).

As I mentioned to @matt above, if you search the Support Knowledge base and the "old" Forums and don't find an answer, open a new ticket with Articulate Support, create a Screenr vid of what you see on your desktop, and upload a zip file of your project.

The Support staff are GREAT at resolving these issues very quickly.

@jenisecook on Twitter.

Brian Batt

Dan White said:

Hello -

I had similar issues and I believe it revolves around the fact that CP5 only allows you to create AS3 projects. CP4 allows you to choose AS2. Since Articulate needs to use AS2 files, it is cause massive issues for CP5. My current work around is to use CP4 for Articulate files.


Hi Dan & welcome to Heroes,

You can insert CP5 content into Articulate Presenter, but it has to be done with web objects.  For more information, see the link below:

http://www.articulate.com/support/presenter09/kb/?p=2903

Brian Batt

Mary Ann Nazzaro said:

Hi Brian.  I have been placing my Captivate 5 movies on a server and then just copying the URL of the Captivate html file into Web Objects.  This seems to working.

Is it still necessary then to apply the fix as in your demonstration above?


Hi Mary,

Yes, the solution that you're using will work just fine.  Many of our users don't have the ability to upload Captivate 5 files to a server separately & then add them as a web object.  So, my solution covers adding the Captivate files locally.

steve sim

Hi all

I am using Captivate 5 and evaluating Articulate for a client of mine, I want to use Captivate files I have created before with Captivate 4 & 5.

My problem is I can insert the flv file into Presenter check the fps settings are the same at 30 fps and when I preview my slide moves through the captivate file at a million miles an hour with an annoying clicking sound and a small box with a green bar stating the content was made by captivate how can i get this to run properly?

This will help as I need to make a recommendation to my client ASAP.

Many thanks

Steve

Brian Batt

steve wells said:

Hi all

I am using Captivate 5 and evaluating Articulate for a client of mine, I want to use Captivate files I have created before with Captivate 4 & 5.

My problem is I can insert the flv file into Presenter check the fps settings are the same at 30 fps and when I preview my slide moves through the captivate file at a million miles an hour with an annoying clicking sound and a small box with a green bar stating the content was made by captivate how can i get this to run properly?

This will help as I need to make a recommendation to my client ASAP.

Many thanks

Steve


Hi Steve,

Did you create the FLV file from Captivate or did you use a different program to convert the Captivate file to FLV?

Brian Batt

Hi Steve,

You'll need to insert the Captivate files as web objects into your presentation by using the method below:

http://www.articulate.com/support/presenter09/kb/?p=2903

The reason for using a web object is due to the fact that Captivate creates a lot of ActionScript that doesn't play well with Articulate.  In fact, Articulate Presenter currently only supports ActionScript 2.  Captivate 5 can only publish to ActionScript 3.  So, using a web object is the recommended workaround.

Jon Hurtado

Brian Batt said:

Hi Steve,

You'll need to insert the Captivate files as web objects into your presentation by using the method below:

http://www.articulate.com/support/presenter09/kb/?p=2903

The reason for using a web object is due to the fact that Captivate creates a lot of ActionScript that doesn't play well with Articulate.  In fact, Articulate Presenter currently only supports ActionScript 2.  Captivate 5 can only publish to ActionScript 3.  So, using a web object is the recommended workaround.

I have been using Articulate for about seven years now and normally am very pro-articulate.  That is beginning to change thanks to this problem and others such as publishing across a network, objects getting broken when moving a course from a local machine to a web server, etc. 

It is getting to be way too much trouble using Articulate.

Brian Batt

Hi Jon and welcome to Heroes,

Thanks for your feedback.  Since the Articulate player is based in ActionScript 2 and Captivate 5 only supports publishing to ActionScript 3, the only workaround is by using web objects.  The future versions of our product will fully support ActionScript 3.  So, that particular workaround will not be an issue.  

Emmanuel Paysan

I recently encountered this issue and found that inserting web objects too fiddly considering the quality at the end is not good.

I discovered that Captivate 5.5 allows you to publish in .mp4 which Articulate Presenter supports. Once published, you can then easily insert it as flash video.

I hope this pose as an alternative.