"In Progress" Message

We are having more and more learners getting an "In Progress" when completing modules built in Articulate 09. The modules can be slide view only or based on a quiz - no matter. We believe users are doing everything correctly when completing/closing materials. We cannot replicate the issue on our end - it seems the users that have the issue may have newer versions of windows and or IE. Anyone have any info - many thanks in advance!!!

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