14 Replies
Leslie McKerchie

Hi Wendy! I do not have an update on Bob's situation as it's a bit dated and was way back related to Update 3/4 of our software and we are now on Update 7.

Can you tell us a bit about the error you are experiencing? Is it the same as reported here? Does it only happen with one video file? Does this happen in any project, or just one in particular?