I am attempting to insert a web object in an Articulate custom sized window. Everytime I do this I get a message that says i haven't selected the slide. (I'm offered no choice but to close and lose all inserted info.)
This is only a single slide presentation and the web object is the only item on the screen. The slide is highlighted or selected in PowerPoint. So what's causing the problem?
It sounds like you've already reviewed exactly how to add a Web Object, so if you're sure you've done everything correctly, you may need to perform a repair installation of Articulate Studio '09 to see if it resolves your issue. Here's how:
2 Replies
This is the message.
Articulate Presenter
"Unable to get reference to the active slide. Please ensure that a slide is selected and then repeat this operation. "
Hi Mary,
It sounds like you've already reviewed exactly how to add a Web Object, so if you're sure you've done everything correctly, you may need to perform a repair installation of Articulate Studio '09 to see if it resolves your issue. Here's how:
http://www.articulate.com/support/presenter09/kb/?p=1157
***Note*** If you are prompted to locate a file during the reinstall process, you will need to perform a reinstall by following the steps below:
1. Download Studio '09 here:
http://www.articulate.com/downloads/09/
2. Save the file to your desktop.
3. Double click the installer and select Reinstall.
4. Restart your computer.
This discussion is closed. You can start a new discussion or contact Articulate Support.