insert web object- won't accept

Jan 18, 2012

I am attempting to insert a web object in an Articulate custom sized window. Everytime I do this I get a message that says i haven't selected the slide. (I'm offered no choice but to close and lose all inserted info.)

This is only a single slide presentation and the web object is the only item on the screen. The slide is highlighted or selected in PowerPoint. So what's causing the problem?

Please help,

Mary

2 Replies
Peter Anderson

Hi Mary,

It sounds like you've already reviewed exactly how to add a Web Object, so if you're sure you've done everything correctly, you may need to perform a repair installation of Articulate Studio '09 to see if it resolves your issue. Here's how: 

http://www.articulate.com/support/presenter09/kb/?p=1157 

***Note*** If you are prompted to locate a file during the reinstall process, you will need to perform a reinstall by following the steps below: 

1. Download Studio '09 here: 
http://www.articulate.com/downloads/09/ 

2. Save the file to your desktop. 
3. Double click the installer and select Reinstall. 
4. Restart your computer.

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